FAQs | ACTIVATE|MSK Clinic | Frequently Asked Questions

What is Musculoskeletal (MSK) medicine?

Musculoskeletal (MSK) conditions affect the joints, bones and muscles, and also include rarer autoimmune diseases and back pain In this video, Dr Alnaib explains what MSK medicine means 👍
Do I require a GP referral to be seen at ACTIVATE?

No. We want to make Musculoskeletal care easily accessible for everyone. A referral from GP or any healthcare professional is not required 👍
What treatments are available at ACTIVATE Musculoskeletal Clinic?

ACTIVATE Musculoskeletal Clinic offers a range of non-surgical, evidence-based treatments for musculoskeletal issues, including physiotherapy, medications, injections (Corticosteroids, Hyaluronic Acid, PRP, Arthrosamid), and orthotics. We also provide ultrasound imaging. For more details, visit our services page.
What should I expect during my appointment at ACTIVATE Musculoskeletal Clinic?

During your appointment at ACTIVATE Musculoskeletal Clinic, Dr. Mustafa Alnaib will conduct a detailed clinical assessment, including musculoskeletal history and examination. If necessary, an ultrasound scan will be performed. Soft tissue injections (steroid or Hyaluronic Acid) may also be administered if appropriate. A comprehensive management plan will be discussed, and a clinic letter will be emailed to you after your appointment.
What is the cost of ultrasound scanning?

Ultrasound scanning is FREE if its part of your clinical assessment. We only charge for ultrasound scanning if its required in performing a guided injection 👍
What is the waiting time to be seen in clinic?

There is no significant waiting time. You will be seen within one week (often 3-4 days) 👍
Does your clinic provide joint injections 💉? And what are the costs?

Yes 👍🏻. ACTIVATE Musculoskeletal Clinic in Kent provides Steroid and Hyaluronic Acid injections for a range of joint and soft tissue conditions. You will have a detailed medical assessment 🥼 and clinical examination including specialist clinical tests in addition to an ultrasound scan📺, wherever indicated. The cost of ultrasound and Steroid injection is part of the consultation fee in most cases. Hyaluronic Acid injections carry an additional cost. Some steroid injections also carry additional cost in cases such as injections for Frozen Shoulder. Please feel free to ask by contacting us.
Do you provide remote consultations (virtual appointments)?

Yes. You can book a remote consultation appointment using our online booking page and you will receive an email with a link to use on the date and time of your appointment 👍
How can I pay you for your services?

We accept BACS, all major bank cards and PayPal for payment.
Where are your clinic locations?

We provide our services from three sites: Maidstone (within PhysioFit Kent, Boughton Parade, Loose road, ME15 9QD) Kings Hill (Kings Hill Medical Centre, 37 Queen Street, Kings Hill, West Malling, ME19 4JP) London Harley Street (3rd floor, 121 Harley St, London W1G 6AX)
How does ACTIVATE Musculoskeletal Clinic ensure the safety of my data?

At ACTIVATE Musculoskeletal Clinic, we use a GDPR-compliant electronic healthcare record system. Your data is securely stored on a Microsoft Cloud Database in the UK, and we do not share your details with third parties. After your appointment, your clinic letter will be emailed to you in PDF format.
What are the costs of treatments at ACTIVATE | Musculoskeletal Clinic?

The costs of treatments at ACTIVATE | Musculoskeletal Clinic vary depending on the specific service and treatment plan tailored to each patient's needs. For detailed information on the costs of treatments, please contact us directly or visit our website for pricing details.